We have covered knowing your customers, creating community, and personalizing the service experience. Now…for the really fun stuff, the extra steps that will help to set your studio apart from others. We will cover everything from hosting events to creative ways to express gratitude in this final part of our 4 part series! Event and Activity Ideas This is where things […]
A few days ago, we introduced you to the beginning of our four part series: 100 Customer Retention Ideas, Pt. 1. Part 1 offered a lot of insight into analyzing customer retention, building relationships, and creating community. Today, we dive deeper into getting to know your customers, as well as gaining feedback and loyalty from staff to help cultivate a […]
Have you been struggling with yoga studio customer retention? As business owners, it is so much easier to bring a new customer through the door than to keep a customer once they have made it across the threshold. It is essential to keep the customers we have. Yet, every time a customer arrives, we have to continue to sell them […]